Snoop

Privacy Policy

We are Usnoop Limited ("Snoop", "we", "us" or "our") and we are committed to protecting your privacy. 

Please read this Privacy Policy carefully to understand how we handle your personal data. By engaging with us in the ways set out in this Privacy Policy, you confirm that you have read and understood the whole of this Privacy Policy as it applies to you. 

What Personal Data do we collect and how do we use it?  

Personal data is any data relating to a person who is identified or who can be identified from the data itself (so it would include things like a name or an online identifier).  

You give us personal data by interacting with our website, or by corresponding with us.  

We (or third parties on our behalf) may collect and use any of the following categories of personal data:  

  • Contact Information – your email address and name 

  • Technical Information – processing data, monitoring data for site optimisation, performance and technical purposes 

Our lawful basis for processing your personal data is shown in the table below: 

Purpose / activity Our lawful basis for processing this personal data Type(s) of personal data we use for this purpose
To send you communications and let you know the latest news from Snoop Consent – if you’ve already given consent to receiving these communications and you change your mind, you can opt out at any time by unsubscribing from the emails we send, or by contacting us at privacy@snoop.app Contact Information
To respond to questions or comments you have on our company or service Consent Contact Information
To monitor and improve the Snoop Service Legitimate interest - to track the use of the Snoop website and identify areas where we can improve performance or functionality (business and technical) Technical Information
Cookies

Snoop uses cookies and similar technologies to improve our website. We may monitor and analyse our website traffic to help improve our website, speed up your search or for our own research.  See our Cookie Policy below for more information on how Snoop uses cookies and for ways to manage your preferences, including how to delete cookies if you choose to. 

Personalised Advertising

We use personalised online advertising to tell you about our app and our products and services. This means that you may see advertising for our app, products and services when you are on other third-party websites, including social media platforms.    

We use the Facebook Pixel on our website, which is triggered when you engage with one of our ads on Facebook. When you click on a Facebook ad and are redirected to our website, the Facebook Pixel tracks your behaviour on our website and if you take an action, the Facebook Pixel will report it to us. This allows us to measure the effectiveness of our Facebook ads for statistical and market research purposes and helps us target our ads.  

Using the Facebook Pixel, the ads you see are personalised whilst you are using Facebook, through Facebook's Custom Audiences tool. When you browse our website, information about your browsing session, along with a hashed version of your Facebook ID and the URL viewed, is sent to Facebook. When you then use Facebook, you will be shown personalised ads based on your experience whilst using our website or app. 

You can find out more about how Facebook processes your personal data in its Data Policy here: https://www.facebook.com/about/privacy   

You can opt-out of the collection of your personal data by the Facebook Pixel, or to the use of your personal data for the purpose of displaying Facebook ads using Custom Audiences using this link or this link

The Facebook Pixel and Custom Audiences are an offer from Facebook Inc., which is headquartered in the USA. Facebook Inc. has been certified under the EU-US Privacy Shield that has been approved by the European Commission. A current certificate can be viewed here: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active   

We may use and support one or more Google tools, including Google Analytics (including Universal Analytics), Google AdWords (including Smart Pixel), Google Developer Console, Google Display Advertising and Google Customer Match which may include one or more of the following features: 

  • Remarketing  

  • Google Display Network Impression Reporting

  • DoubleClick Campaign Manager integration

  • Google Analytics Demographics and Interest Reporting.  

We use these tools to better understand you and our other customers, to deliver personalised online advertising to you and others like you on Google properties (such as YouTube and Google Maps), and to measure the effectiveness of our Google ads for statistical and market research purposes so that we can better target our ads. Some of these tools also use cookies, so please see our Cookie Policy for further details.  

You can opt-out of Google advertising by visiting the Google Ads Settings page.  

Where do we store your personal data? 

Your data is stored in Europe. The personal data we collect from you is stored on secure computer systems located in the European Economic Area.  

Protecting your personal data 

We are committed to ensuring that your personal data is secure.  

In order to prevent unauthorised access to, or disclosure of, your personal data, we have put in place suitable physical, electronic and operational procedures to safeguard and secure It.    

We also ensure that we meet security standards imposed by law that are applicable to the operation of Snoop. 

Who do we share your personal data with? 

We will only share your personal data in a very limited way. This will happen where we need to use services we cannot build ourselves. These services would be provided by:  

  1. Data storage providers that safely and securely store your data.
  2. Companies that assist us in our marketing, advertising and promotional activities, such as to help us with our mobile marketing and to track, measure and analyse the success of our marketing.
  3. Companies we use to send our customer communications.
  4. Social media platforms (for further details, see the ‘Personalised Advertising’ section above) so that we can provide relevant content to you (and others like you) on social media.
  5. Social media management service providers that help us form relationships with new customers and deepen our relationship with existing customers like you.
  6. Analytics providers to allow us to provide you with the best experience when using our website.

How long do we keep your data? 

We are only allowed to keep your personal data for as long as it's still necessary for the purpose we initially required it.  Where we no longer need your data to allow us to perform our service, we delete or anonymise it. 

Links to other websites  

Our website may contain hyperlinks to and from the websites of our partners and other third parties. Any hyperlinks we provide are there to help you access the services of our partners and are for your reference and convenience only. This Privacy Policy only applies to the personal data that we collect or which we receive from third party sources, and we aren’t responsible for personal data about you that is collected and stored by third parties.  Third-party websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal data to these websites. We do not endorse or otherwise accept any responsibility or liability for the content of third-party websites or third-party terms and conditions or policies. 

Complaints to the Information Commissioners Office (ICO)

You have the right to complain to the ICO if you believe we might have broken data protection rules.  

The ICO can be contacted at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113 (local rate) or 01625 545 745.  To send an email, visit https://ico.org.uk/global/contact-us/email/.

Changes to our Privacy Policy 

We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email or in another appropriate manner. 

Our Contact Details 

Snoop is a registered trademark of Usnoop Limited.  Our registered office is Usnoop Ltd, 10 Norwich Street, London, United Kingdom, EC4A 1BD. 

If you have any questions about our privacy policy or our collection, use or storage of your personal data, please send an email to privacy@snoop.app.

Cookie Policy 

Snoop uses cookies and other tracking technologies to collect information about the technology you’re using when you engage with us, as well as where and how you browse. By using the Snoop website, you agree to our use of cookies.

Here we explain what cookies and tracking technologies we use and why, and what you can do to manage and delete them if you choose. 

What are cookies? 

Cookies are there to help us remember you if you’ve visited Snoop before so we can give you content and advertising which is relevant, and also so we can understand more about which areas of our website are performing well and which could be improved. 

The length of time a cookie is stored depends on the cookie, but it can be for the duration of your visit to the Snoop website, or for several days afterwards. Cookies never store any of your personal data. 

What cookies are used by Snoop? 

Snoop uses third-party cookies (meaning the cookies are provided by third parties and are not proprietary to Snoop) to track when you visit our website and what you look at.   By understanding which areas of our website are the most popular and where visitors spend their time, we can improve the website performance for everyone.  

We also use third-party cookies to allow us to: 

  • Find out whether our advertising encourages people to visit our website. 

  • Show you advertising and content relating to Snoop.  For example, if you visit snoop.app and look at a page giving information about being part of our beta launch but don’t sign up, we could use cookies to show you advertising in the future to remind you about Snoop, as it may be something you’re interested in. 

The table below shows the third-party cookies Snoop uses and why we use them: 

Tracking (third-party cookies)

Who serves it What it does
Segment Enables us to organise all cookies on the website and easily access the information captured.
Amplitude Captures anonymised information about user behaviour within our website so we can understand and improve performance.
LinkedIn
Twitter
Google
Allows us to remember that you visited our website so we can provide relevant content to you in future via LinkedIn, Twitter or Google.
Google Tag Manager Allows us to manage tracking tags within the website.

Advertising (third-party cookies)

Who serves it What it does
Twitter Advertising
Twitter Conversion Tracking
Allows us to measure the performance of our social media advertising on Twitter.
LinkedIn Ads Allows us to understand if you have visited our website from an advert we placed on LinkedIn, so we can understand how effective our advertising is.
Google Adwords Conversion
Google Dynamic Remarketing
Allows us to track website visits from our adverts displayed on Google and to show you content in future which we think you may find relevant or interesting.
Facebook Custom Audience
Facebook Connect
Allows us to track website visits from our adverts displayed on Facebook and to show you content in future which we think you may find relevant or interesting.

You can turn off or manage your cookie preferences at any time.  You can also delete cookies if you would like to by using your browser or mobile phone settings.

If you turn off or delete cookies you may still see advertising for Snoop but these adverts will be general and not tailored to you based on your visits to snoop.app.

Your Privacy

We use cookies to improve your experience on our site and to show you personalised advertising. To find out more, read our privacy policy.